Privacy Policy

01Who we are

The Vine Tree is a pub and dining venue, home to Blodeuo, a chef-led tasting menu experience led by Curtis Winstone.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].

02Information we collect

We may collect personal information when you:

• Subscribe to our newsletter or register interest in Blodeuo
• Contact us by email
• Contact us via WhatsApp
• Browse our website

Depending on how you interact with us, this may include:

• Name
• Email address
• Telephone number (where provided)
• Information you choose to include in your email or message
• Technical information such as your IP address, browser type, device information and pages visited

03How we use your information

We use your information to:

• Respond to enquiries and communications
• Send newsletters, updates and opening announcements where you have chosen to receive them
• Improve the performance, content and usability of our website
• Monitor website traffic and visitor behaviour using analytics
• Meet our legal and regulatory obligations where applicable

We only process your personal information where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR).

04Analytics

Our website uses analytics tools to help us understand how visitors use our website. These tools collect information such as pages viewed, time spent on the site, device and browser type, general geographic location and referring websites.

This information is used only to improve our website and visitor experience and does not identify you personally.

05Newsletter and register of interest

If you subscribe to our newsletter or register your interest in Blodeuo, we will use your email address to send updates, news, opening announcements and occasional information about The Vine Tree and Blodeuo. We use a third-party email platform to manage these communications and send emails on our behalf.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

06Cookies

Our website uses cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience. Some cookies are essential for the website to function correctly, while others help us analyse website performance or deliver website security and performance services on our behalf.

You can manage or disable cookies through your browser settings. Please note that doing so may affect certain features of the website.

07How we protect your information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Although no method of transmitting information over the internet is completely secure, we work to maintain appropriate safeguards for the information we collect.

08How long we keep your information

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or to resolve disputes where required.

09Your rights

Under UK data protection law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain types of processing
• Request restriction of processing
• Request transfer of your personal information where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

10Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or website functionality. Any updates will be published on this page together with the revised effective date.

11Contact us